Terms & Privacy

1. Company Information

This website and services are operated by WellAid Omnion, registered at:

10-11 High Street, Swansea, SA1 1LE, United Kingdom.

Contact: hello@wellaid.uk or +44 7580300070

2. Acceptance of Terms

By accessing or using our website, products, or services, you agree to be bound by these Terms of Use.

3. Use of Services

Our solutions are designed to support recovery, performance, and general well-being. They are not a substitute for professional medical advice, diagnosis, or treatment.

You agree to use our services lawfully and responsibly.

4. Professional Disclaimer

Our products are intended to support professionals (gyms, clinics, wellness providers), not replace them.

Always consult a qualified professional before beginning any new health, recovery, or training routine.

5. Orders, Payments & Pricing

• All prices are listed in GBP
• We reserve the right to change pricing at any time
• Payment must be completed before delivery unless agreed otherwise

6. Shipping & Delivery

• Delivery times are estimates and may vary
• We are not responsible for delays outside our control

7. Returns & Refunds

• You may request a return within 14 days of receiving your order
• Products must be unused and in original condition
• Refunds will be processed within 10 working days after approval
• Return shipping costs may apply.

8. Warranty

• Our products include a 12-month warranty covering manufacturing defects
• This does not cover misuse, wear and tear, or improper handling

9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages resulting from use of our products or services.

10. Intellectual Property

All content, branding, and materials are owned by WellAid and may not be used without permission.

11. Changes to Terms

We may update these Terms at any time. Continued use of our services constitutes acceptance of any updates.