Frequently asked questions

The Omnion™ Recovery System is a passive recovery system from WellAid. You lie back and rest while far-infrared warmth and PEMF (pulsed electromagnetic fields) do the work, together in one simple session.

It’s the warmth you can’t see but have felt every time the sun warmed your face. Your skin senses far-infrared as gentle, radiant heat. Read: What is far-infrared?

PEMF stands for pulsed electromagnetic field. Electricity running through a coil makes a magnetic field, and the field is switched on and off in rapid bursts. Sports scientists are testing it for recovery after hard training. Read: What is PEMF?

A traditional sauna heats the air, and the air heats you. Far-infrared warms you directly, more like stepping out of the shade into sunshine. In a University of Jyväskylä study, heart rate after a far-infrared session was lower than after a traditional sauna at the same temperature (71 against 92 beats a minute).

Anyone who wants recovery to be part of everyday life: people at home, gyms and PT studios, wellness centres, clinics and spas (including hotel spas), and workplaces with a staff wellness area.

WellAid is run by Inga Fox in Swansea. You can reach us at hello@wellaid.uk or +44 7580 300070.

You lie back and relax into it. There’s nothing to learn and no effort needed: far-infrared warmth and PEMF do the work while you switch off.

Sessions usually last 20–40 minutes, and regular users can go up to 60 minutes a day.

It’s a simple plug-in setup. Place it on a clean, flat, dry surface away from water and drinks, plug it into a standard UK socket and you’re ready.

Wipe the unit down between users, following the supplier’s care guide.

No. The Omnion™ Recovery System is a wellness recovery experience. It doesn’t diagnose or treat anything, and it’s designed to sit alongside professional care, not replace it.

Please speak to your doctor before using your Omnion if you are pregnant, have a pacemaker or another implanted device, or have a medical condition.

Stop using it and contact us straight away if it’s damaged, overheats or a cable looks worn. We’ll sort it out.

When members recover well, they train more consistently, and consistency keeps them coming back. Your Omnion gives your gym a warm recovery zone that stands out locally, plus a new income stream.

You decide. For example, a recovery add-on of £20 a month, or a pay-per-session price such as £8. Your gym keeps 100%.

Go suits smaller gyms and PT studios, Pro suits busy gyms offering recovery every day, and Ultra suits larger clubs creating a full recovery zone.

No clinical background is needed. Partners get training with WellAid.

Three steps. Feel it first at a free Pilot Day, pick Go, Pro or Ultra, then we set it up with you and your team is ready to go.

It sits alongside what you already do, from massage and physio to holistic therapies. Clients rest while the unit does the work, between and beyond their appointments.

No. It’s simple to operate from day one, and partners get training.

Yes. Clients can keep a daily routine with their own Omnion at home. Share your own code or QR and you earn on their home purchases.

Yes, through the hotel’s spa or wellness partner. They run the wellness area for guests, so the hotel itself has nothing to manage. They get the same packages, free Pilot Day and Showcase Month as every other business.

Yes. Offices, corporations and organisations can create a permanent wellness area: a calm room or corner where staff can lie back, warm up and switch off.

Yes. Sessions fit a lunch break and there’s nothing to learn. It works for office, hybrid and site-based teams.

• Omnion™ XS (pair) – £350
• Omnion™ S – £495
• Omnion™ M – £800
• Omnion™ L – £1,200

Home sizes are bought with a partner’s code.

Choose an Omnion™ XS if you want warmth around a joint such as a knee, an Omnion™ S for compact daily sessions, and an Omnion™ M or Omnion™ L for bigger, lie-back sessions, with the L covering the full body. Not sure? Tell us your goals and we’ll help you choose.

Buy with a partner’s code. Use the Buy now button on our pricing pages, and you’ll get an order confirmation by email.

• Go – £1,200: 2 pairs of Omnion™ XS + 1 × Omnion™ S
• Pro – £2,300: 2 × Omnion™ M + 2 pairs of Omnion™ XS
• Ultra – £3,795: 2 × Omnion™ L + 2 × Omnion™ S + 2 pairs of Omnion™ XS

Pay in full, or spread the cost monthly. Every package includes training, QR and staff codes. Ultra adds priority support and a feature on our website as an Ultra Recovery Partner.

Yes. Gyms, wellness centres, spas (including hotel spas) and workplaces all get the same packages, prices, free Pilot Day and Showcase Month.

Inga brings her demo kit to your space for the day, so your team and clients can try Omnion™ XS and S for themselves. It’s completely free. (a £100 set-up fee applies, taken off the price if you buy)

After your free Pilot Day, you can take an optional Showcase Month. That’s £350 for one smaller trial set (for example an Omnion S and a pair of knee pads), kept in your business for a month. If you then buy any package, the £350 comes off the price.

Yes. Pay in full, or spread the cost monthly.

No set-up fee on packages: the price shown is the price you pay. The free Pilot Day has a £100 set-up fee, taken off the price if you buy. WellAid is not VAT registered, so no VAT is added to any price.

Yes. Move up a package any time and we’ll credit the agreed value of what you already have.

Try our earnings calculator. Put in your own price and sessions a day, and see an estimate for Go, Pro and Ultra. It covers sessions only; home sales come on top.

You do. Once you buy a package the kit is yours, so you set your own price and keep 100%.

Yes. A client tries your Omnion with you, scans your QR code and buys for home. WellAid delivers and supports, and you hold no stock. Commission starts at 10%, rises to 12.5% after £5,000 of sales referred and 15% after £15,000, plus a 5% bonus while you also have Omnion™ in your own business, up to 20%. Levels are kept once earned.

Monthly, after the 14-day return period. Each sale has one referrer: whoever’s code was used.

Yes. As a Brand Ambassador you can introduce businesses to WellAid, recommend Omnion™ to your own clients, or both, on the same commission scale.

UK delivery usually takes 3–15 working days, including setup coordination. Larger packages may need a scheduled delivery slot, and we’ll arrange it with you. Delivery costs are confirmed at checkout. Outside the UK? Contact us first.

Yes, within 14 days of delivery if it’s unused and in its original packaging. Email hello@wellaid.uk to start a return. Return postage is paid by you unless the item is faulty, and refunds are made within 10 working days of inspection. You can also cancel an order free of charge within 24 hours.

Contact hello@wellaid.uk straight away with your order details. We’ll arrange a repair, replacement or refund at no cost to you.

Every Omnion™ Recovery System comes with a 12-month warranty from delivery. This is in addition to your legal rights as a UK customer. To claim, email your order number and proof of purchase to hello@wellaid.uk.

University teams in Finland, Brazil, South Korea, Turkey, France and the UK have tested far-infrared and PEMF after hard training. The clearest signal: soreness eased faster. Young footballers who slept in far-infrared clothing felt less sore, and in a 2026 trial three days of PEMF beat a sham treatment on soreness, movement and blood markers of muscle damage. Every study on our research page links to the original paper.

No. The researchers used their own saunas, clothing and lab devices, so the studies show what far-infrared and PEMF can do rather than results for Omnion™ itself. That’s why we link every paper, so you can read what the scientists wrote.